Agile supply chain system
CAR OWNER SERVICE
CAR OWNER SERVICE
Service idea
We have established a "full cycle, zero distance" global service system, with four pillars to ensure customer experience:
Establish three international accessory hub warehouses in Frankfurt, Dubai, and Singapore, equipped with intelligent warehouse management systems
Adopting a dual track model of "bonded warehouse front+air express" to achieve 24-hour/72 hour high-speed delivery in Europe/Africa
Maintain a standing spare parts inventory worth 120 million yuan, covering 98% of daily maintenance needs
Localized service network
Promote "1+N" localized services: Each country establishes 1 central service station+N authorized service points
Global certified technician team: 327 senior technicians holding ASE and IMI international certifications
Develop a multilingual intelligent diagnostic system that supports remote fault diagnosis and OTA upgrades
Customized solutions
Climate adaptation modification: providing specialized modifications such as tropical anti-corrosion kits and cold zone battery preheating systems
Infrastructure support: Assist clients in building charging stations, train local technicians, and provide financial service solutions
Regulatory compliance services: equipped with a professional team to handle trade compliance matters such as E-mark certification and tariff planning
Sustainable Development Commitment
Establish a battery hierarchical utilization system, provide battery recycling and energy storage system renovation services
Implement the "Carbon Points" program, where customers can exchange their green driving mileage for maintenance and repair services
Donate 1 set of community charging equipment for every 10 vehicles sold, fulfilling global environmental responsibility
We take "technology knows no borders, service knows no bounds" as our core concept, and break the boundaries of time and space through a digital service platform (covering VR exhibition halls, intelligent repair reporting, real-time logistics tracking, and other functions). With multilingual online support 7 days a week and 18 hours a day, we safeguard the smart travel of global users. We plan to add 15 overseas KD assembly bases in the next three years, realizing the ultimate promise of 'where sales are, service is there'.
Business account
Cynthia Chen
CONTACT US
Contact No：008618819319525/13826261350（Cynthia Chen）
whatsapp：008618819319525/13826261350（Cynthia Chen）
Email：994330466@qq.com
Address：Room 311, 3rd Floor, Zone C, Building 5, Fengdong Free Trade Industrial Park, Fengdong New City, Weiyang District, Xi'an City, Shaanxi Province
Address：Sanqiao West International Automobile City, Weiyang District, Xi'an City, Shaanxi Province.
Hongcheng Import and Export Automobile Mall
Guangdong Branch Address：Xinghong Chennuo (Shaanxi) International Trade Co., Ltd. Guangdong Branch Address: Chang'an Pickup Exhibition Hall, Henghe Street, Guangqing Avenue, Qingcheng District, Qingyuan City, Guangdong Province, China
Contact No：008618819319525/13826261350（Cynthia Chen）
whatsapp：008618819319525/13826261350（Cynthia Chen）
Email：994330466@qq.com
Address：Room 311, 3rd Floor, Zone C, Building 5, Fengdong Free Trade Industrial Park, Fengdong New City, Weiyang District, Xi'an City, Shaanxi Province
Address：Sanqiao West International Automobile City, Weiyang District, Xi'an City, Shaanxi Province.
Hongcheng Import and Export Automobile Mall
Guangdong Branch Address：Xinghong Chennuo (Shaanxi) International Trade Co., Ltd. Guangdong Branch Address: Chang'an Pickup Exhibition Hall, Henghe Street, Guangqing Avenue, Qingcheng District, Qingyuan City, Guangdong Province, China
© Xinghong Chennuo (Shaanxi) International Trade Co., Ltd., 2025 Powered by 300.cn
Cynthia Chen（1）：008613826261350
Cynthia Chen（2）：008618819319525
WhatsApp（1）：008618819319525
WhatsApp（2）：008613826261350
Email：994330466@qq.com